Sales Engine

Introduction to the Sales Engine

What is Sales Engine?

Sales Engine is the platform used to:

  • Place tasking and archive orders
  • Create and manage custom orders
  • Onboard customers
  • Set permissions and billing
  • Deliver data to customers
  • Track usage, analytics and user activity

It is the central system that coordinates how commercial users interact with Satellite Operators capacity.

What the Sales Engine enables internally

Internal users can:

  • Create and manage customers and their organisations
  • Add users and control what they can order
  • Configure billing and payment methods
  • Place orders on behalf of customers
  • Build custom capture campaigns and orders
  • Manage the full fulfillment cycle from request to dataset delivery

Who uses Sales Engine?

Internal user types include:

  • Commercial & account management
  • Operators placing orders for customers
  • Billing / finance
  • Scheduling & operations
  • Fulfillment, support & sustainment

All of them operating through the same interface - only permissions and typical tasks differ.

Core Concepts

The following concepts appear frequently throughout Sales Engine. They are critical for understanding how the platform behaves and why some options are unavailable until others are complete.

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Onboarding a Customer

Objective Enable a new customer to log in, view their organisation, place orders, and pay for them.

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Billing & Price Management

Control and manage the pricing seen and exposed to customers on orders and how they pay for it.

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Custom Order & Proposals

Objective Create a bespoke order arrangement when a standard tasking or archive order does not meet customer requirements.

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